Support

Get in touch with our application engineers

We’re here to help

Our team of qualified engineers is here to support you with technical questions about Advanced Navigation’s solutions and integration.

You can contact us via our support ticket system, or alternatively, via email at [email protected].

For retired products no longer supported, visit our Legacy Solutions documentation.

Get support

Support Portal

Send an enquiry and check its status via our ticketing system.

Documentation

View our product manuals, step files, and datasheets directly on our product pages.

Software

Product software, firmware, and SDK are available on product pages.

About our enquiry process

When submitting your query, where relevant, please provide us with the following to ensure a quick resolution:

  • Product model or Advanced Navigation part number
  • Short description of your application
  • Log file
  • Installation diagrams or photos

Our team enables your success

Advanced Navigation has a dedicated team of application engineers based in the United States, Europe, and Australia to provide regional support.

With broad backgrounds across a large number of industries, including aerospace, defense, marine, and surveying, they will be your partner in ensuring a successful integration. Our application engineers are at the heart of our interactions with customers, with direct access to our product and R&D teams. With more than 35,000 systems integrated with over 1,000 clients, we’re confident that our team has the knowledge and experience to enable your success.